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КСП

КСП «Services and Customer Interaction» по английскому языку, 8 класс

Краткосрочный план урока по английскому языку для 8 класса по теме «Services and Customer Interaction». Открыты цели обучения, цели урока и начало урока; весь план и файл Word — после бесплатной регистрации. Материал написан на английском языке.

  • Английский язык
  • 8 класс
  • Обновлено 25.09.2026
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CHECKED _____________

KSU "____________________"

Short-term plan for Real-Life English in Grade 8

Unit Real-Life English
Teacher’s name ____________________
Date _____________
Class Grade 8 Attendance: _____ Absent: _____
Lesson topic Services and Customer Interaction
Learning objectives covered in this lesson (curriculum reference) Қызмет көрсету саласында сөйлесу
Lesson goal
  • To use a range of polite phrases and questions to request, accept, and decline services in a simulated real-life scenario (e.g., a café, shop, or post office).
  • To identify and apply key principles of fairness and responsibility (e.g., honesty, accountability, care for others) in a customer service role-play, explaining the consequences of actions.
  • To collaboratively create and perform a short, structured dialogue demonstrating a complete and fair customer service interaction.

Lesson flow

Lesson stage / Time Teacher actions (complete prompts and instructions) Student actions Assessment (criteria • descriptors • points) Resources
Lesson opening (5 min)
Engagement (Mind Map & Discussion)
Teacher: "Good morning! Today's topic is all about interactions when we use services. Let's start with a 1-minute mind map. In your notebooks, write 'SERVICES' in the center. Around it, write any words, places, or phrases you associate with it. Ready? Go!" (After 1 min). "Time's up. Look at your map. I want you to choose the three most interesting words or ideas. Now, turn to your partner and explain why you chose those three. For example, you might say, 'I chose 'café' because I often buy drinks there,' or 'polite' because it's important when talking to staff.'" Students create an individual mind map. They select three key associations and discuss their choices with a partner, giving simple reasons.
Possible responses: "Bank, because my parents go there." "Thank you, because we should be polite." "Problem, because sometimes things go wrong."
Descriptors (no points):
  • Creates a mind map with at least 5 relevant associations.
  • Selects three items and provides a basic reason for each choice to a partner.
  • Actively listens to the partner's explanations.
Whiteboard/markers, student notebooks, timer. AI Tool: Mentimeter or Padlet for real-time, collaborative digital mind mapping. Helps visualize collective prior knowledge instantly and engages all students.
Откроется после регистрации: Lesson middle (20-25 min) · Lesson end (5-10 min) · Reflection (5 min)

Материал опубликован обезличенно: имя автора и название школы из него убраны.

В справочнике учителя: Как составить КСП по 130 приказу пошагово: пример и шаблон · Приказ № 130

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